ITIL® - AXELOS

ITIL® – AXELOS

ITIL® – AXELOS
Rochester Row 17
SW1P London, Großbritannien - UK

Über den Verband

The AXELOS products present flexible, practical and effective guidance, drawn from a range of the most successful global business experiences. Distilled to its essential elements, the guidance can then be applied to every sort of business and organization. The AXELOS portfolio covers a range of best practices, including portfolio, programme, pro...

The AXELOS products present flexible, practical and effective guidance, drawn from a range of the most successful global business experiences. Distilled to its essential elements, the guidance can then be applied to every sort of business and organization. The AXELOS portfolio covers a range of best practices, including portfolio, programme, project, risk, value, and service management. The products have helped improve processes and operations for organizations of all sizes – including small businesses, public sector organizations and major global Enterprises.

ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

The ITIL® best practices are currently detailed within five core publications:

  • ITIL® Service Strategy
  • ITIL® Service Design
  • ITIL® Service Transition
  • ITIL® Service Operation
  • ITIL® Continual Service Improvement.

These five volumes map the entire ITIL® Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service and finally, the monitoring and improvement phase of the service.

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Verbandsziele

Key Benefits of ITIL

ITIL® provides a robust framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organizational environments.

The guidance covers the entire service lifecycle from the identification of business then IT requirements, to designing and embeddi...

Key Benefits of ITIL

ITIL® provides a robust framework for identifying, planning, delivering and supporting IT services that can be adapted and applied to all business and organizational environments.

The guidance covers the entire service lifecycle from the identification of business then IT requirements, to designing and embedding a solution to maintaining the new service through continuous review and improvement.

Successfully adopting ITIL can help you improve services by providing ways of helping you:

  • Manage business risk and service disruption or failure
  • Improve and develop positive relationships with your customers by delivering efficient services that meet their needs
  • Establish cost-effective systems for managing demand for your services
  • Support business change whilst maintaining a stable service environment
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